Shipping

Shipping directly from Guatemala all over the world with DHL and UPS

Please provide a physical address at check-out (not PO Box).

Studio pick-up: We offer free pick-up in Antigua Guatemala during studio hours (M-F 9-4). Please send a message via WhatsApp at +502 5191 1991 to coordinate your visit.

 

National shipping in Guatemala: Free shipping for orders over $100 / $6.50 shipping fee for orders under $100 with Cargo Expreso. 

US and Canada*: $10 shipping fee for orders over $200 / $15 shipping fee for orders between $100 - $200  / $20 shipping fee for orders under $100 

Central America (Honduras, El Salvador, Belize, Costa Rica, Panama, Nicaragua): $5 shipping fee for orders over $100 / $15 shipping fee for orders under $100

Australia and New Zealand*: $50 shipping fee with a minimum purchase of $100

Other International Destinations*: $35 shipping fee anywhere in the world, with a minimum purchase of $100

 *Certain areas are considered "remote" by the shipping companies and require an additional fee for delivery. We will let you know if we receive this notification from our shipping partners as it depends on the given address.

 

 

Tariffs and Fees:

Some countries charge import tariffs and/or handling fees for shipments from Guatemala. Policies change by country, and customers are held responsible for any additional fees associated with their customs procedures. 

 

Note on shipping from Guatemala:

Shipments are prepared to go out every day, leaving out office usually within 1 business day. Expected delivery to the US is 3-5 business days once dropped off at the shippers (5-7 days for other countries). We will update you with a DHL or UPS tracking number as soon as it becomes available to us. The shipping companies will be in touch with you directly via SMS to coordinate delivery preferences.

 

Don’t hesitate to contact us at hello@kakawdesigns.com with any questions or concerns. We will get back to you within 24 hours!

Thank you for supporting our talented partner artisans.